Kiddora Refund & Return Policy

Thank you for shopping at Kiddora.

We want you to be happy with your purchase. If you are not completely satisfied, you may return eligible items within 10 days of receiving your order.

Return Eligibility

To qualify for a return:

• The item must be returned within 10 days of delivery.

• The item must be unused, unwashed, and in its original condition.

• All original packaging, tags, accessories, and manuals must be included.

• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items cannot be returned:

• Used or damaged products.

• Items damaged due to misuse or improper handling.

• Clearance or final sale items (if marked as such).

• Gift cards.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the product and packaging. We will arrange a replacement or refund where applicable.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.

Shipping charges are non-refundable unless the return is due to our error.

Exchanges

We replace items only if they are defective, damaged, or incorrectly shipped. Contact us to request an exchange.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our mistake or a defective product.

Contact Us

For return requests or questions, please contact:

Kiddora

Email: contact.kiddora@gmail.com

Phone: +92 343 8164542